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Want to get started but not sure what all the different terms in trading mean? Let us explain it to you.

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Why did my trades close automatically? What is the Stop-Loss or Take-Profit and how are they executed?

Please note that your trades might be closed automatically due to Stop Out or when the Stop Loss and/or Take Profit order is triggered.

A stop out level is a specific point at which all the active positions are closed automatically because of a decrease in the margin level of the client. In the event that there is insufficient Margin in the Clients Account or in the event that the deposited Margin is not sufficient to meet the required Margin rates, as determined by Valuta, we shall have the right but shall not be obliged to start closing Client’s positions starting from the most unprofitable, when the Margin level is less or equal to 50%. In the case where the margin level is equal to or less than 20%, the client’s positions shall be automatically closed, starting from the most unprofitable, at the market price.

Stop Loss and Take-Profit orders are used to automatically close an open position. With a Stop-Loss, losses should be limited, while the Take-Profit is used to protect profits. Once the market price reaches the Stop-Loss or Take-Profit level, the position is closed at the current available market price. However, with both order types, it cannot be guaranteed that the predetermined exit level will exactly match the actual exit price. If the market price rises or falls above/below the predetermined exit level, higher profits or losses than the desired ones may occur.

Why is there a loss as soon as I open a trade?

Every instrument has a BUY price and a SELL price. This difference in price is called the spread, and contains the commission which we charge on each trade.

As soon as you open a trade, the current rate shown is the one at which the position would close.

For example, when you open a BUY trade, it will open at the BUY price, and close at the SELL price. When you open a SELL trade, it will open at the SELL price, and close at the BUY price.

Due to the difference between the two rates, a new trade always shows an immediate loss.

What is margin?

Margin represents a security deposit which is at least required to open a trade. In plain terms, margin is the amount you are contributing to a certain trade and in essence it is also the amount you stand to lose should the markets move against you. Margin is also the term used for the amount of money that you need to keep in your account to sustain a position, called the maintenance margin.

Eventually, if your position threatens to wipe your account clean, there will be a point where the position will be automatically closed, this is called a margin stop-out. In order to sustain your positions open, the automatic closing of your position could be prevented by depositing more funds.

What is Spread?

A spread is simply the price difference between where the trader may purchase or sell an underlying CFD asset, this is commonly referred to as the bid and ask price. You can think of the spread as the trading cost for placing a position; thinner spreads essentially enable you to reduce your trading costs thus making profits larger or losses smaller, after you close your positions.

For example, if the BID price  is 1.2634 and ASK price is 1.2636, the Spread is the difference between the two: 2 pips.

What is a CFD and what amounts can I trade with CFDs?

CFD stands for “Contract for Difference”. Rather than negotiate or physically exchange the financial asset (e.g. physically buy or sell the stock of a company), the CFD is a transaction in which two parties agree to exchange money on the basis of the change in value (price) of the underlying asset, occurred between the point at which the position is opened and the moment when it is closed.

With CFDs there are no fixed amounts. When placing your order, you determine how much value is designed to a pip. While your position is open, your profit or loss is determined by this criterion. Please ensure that you understand all risks associated with CFD trading before placing your order.

It is important to note that a CFD is a leveraged product, which means you only pay a margin (collateral) in order to open a trade, which corresponds to a fraction of the actual position value. Using leverage also means that you only need to deposit a small percentage of the full value of the trade in order to open a position. This is called ‘trading on margin’. While trading on margin allows you to magnify your returns, losses will also be magnified as they are based on the full value of the position.

Please ensure that you understand all risks associated with CFD trading before placing your order.

What are the most common reasons for deposit failure/ decline?

If your deposit has failed, it may have been for one of the following possible reasons:

  • Payment declined by card issuer
  • System Error
  • Wrong account number
  • Incorrect card details
  • 3D security failure (Credit/Debit Card)
  • Card not active for online activity
  • Expired session
  • Closed account
  • Transaction rejected by bank
  • Incorrect recipient name (Bank wire)
  • Invalid verification code (Neteller)

For more information please see: “Why was my deposit declined?”

How do I place a trade on the Metatrader 4?

Start by clicking on “New Order” in the toolbar or by right-clicking on your desired asset in the Market Watch tab. Press CTRL+U to bring up the symbols window and select your desired underlying asset. Adjust your position size by setting the number of lots you wish to trade on the Volume tab. At this point, you may also wish to set your maximum Stop-Loss or Take-Profit limits, so that your position will close automatically upon reaching these levels.

Click ‘BUY’ if you think the price of your selected asset will rise in value. Click ‘SELL’ if you think the price of your selected asset will fall in value.

On the MT4 app, select the asset on which you wish to trade and then click on ‘Trade’.

Should you require any further assistance, please contact our Support Team via email to support@valutamarkets.com

Can I open a demo account?

Valuta offers a free Forex / CFD “Demo Account” with $10,000 virtual credit. To open a Demo Account just complete our sign up process. The Demo Account is created for all clients automatically and you can access it on your Dashboard.

Can I lose more money than I deposited?

Valuta offers Negative Balance Protection (NBP) as part of the Client Agreement so in the event that a negative balance occurs in the Client’s Trading Account due to Stop Out, the Company will make a relevant adjustment of the full negative amount so that the Client does not suffer the loss as per our Negative Balance Policy.